top of page

Privacy Policy

62406975-privacy-sign-with-arrow-on-beac

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

​

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 - CONSENT

​

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

​

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@kainoa.com.au.

 

SECTION 3 - DISCLOSURE

​

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - WIX

​

Our store is hosted on Wix inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Wix's data storage, databases and the general Wix application. They store your data on a secure server behind a firewall. They employ full-time security consultants, dedicated to the security of our customer information. Click here to learn more. 

​

If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. Wix is PCI DSS (Payment Card Industry Data Security Standards) compliant and is accredited as a level 1 service provider and merchant. This standard helps create a secure environment by increasing cardholder data, thus reducing credit card fraud. This insures the secure handling of credit card information by our store and its service providers. Wix regularly perform internal security audits to maintain their ISO/PCI security certifications. All direct payment gateways adhere to the standards set by the PCI-DSS as managed by the PCI Security Standards Council which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

​

You can learn more about  Wix's General Data Protection Regulation by clicking on the below link.

https://support.wix.com/en/article/general-data-protection-regulation-gdpr

​

SECTION 5 - THIRD-PARTY SERVICES

​

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links - When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

​

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 - COOKIES

​

Kainoa ("us", "we", or "our") uses cookies on the https://www.kainoa.com.au website (the "Service"). By using the Service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

​

What are cookies?

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

​

How Kainoa uses cookies?

When you use and access the Service, we may place a number of cookie files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service

  • To provide analytics

  • To store your preferences

 

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

  • Preference cookies. We may use preference cookies to save information that changes the way the Service behaves or looks, such as the "remember me" functionality of a registered user or a user's language preference.

  • Analytic cookies. We may use analytic cookies to track information on how the Service is used so that we can make improvements. We may also use analytic cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

  • Third-party cookies.In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

 

What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

​

 

Where can you find more information about cookies?

You can learn more about cookies and the following third-party websites:

 

SECTION 8 - AGE OF CONSENT

​

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

​

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

​

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

​

QUESTIONS AND CONTACT INFORMATION

​

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@kainoa.com.au. (Att: Privacy Compliance officer).

​

bottom of page